telus billing support Things To Know Before You Buy

telus billing support Things To Know Before You Buy

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• At this stage, I experience I'm getting misled and mistreated. Even with several calls and escalations, I however don't have clarity on my reductions or a good resolution to my fears.

• I was bounced in between a number of agents, my phone calls had been disconnected, and I acquired inconsistent details concerning my deal and savings.

We're sorry to listen to about every one of these issues you've knowledgeable with each tech support and billing. Remember to deliver us a private information, and we’ll get the job done to obtain you the guidance and abide by-up needed to take care of these troubles as quickly as possible.

@chris14 I planned to obvious up some inaccurate facts. We're going to repair service TELUS owned downed lines at no cost. We'll only remove the line fully for building/renovation uses but there is a rate associated. We despatched you A personal message just in case you want to maneuver forward with either circumstance. 

The TELUS group acknowledges that our get the job done spans a lot of Territories and Treaty parts and we are grateful for the normal Awareness Keepers and Elders who're with us today, anyone who has gone in advance of us and also the youth that encourage us.

at the Black Friday i called Telus for getting me a completely new cell line for my daughter if there is a offer like i got Beforehand for my other Youngsters being a faithful customer with Telus.

I am crafting to express my deep dissatisfaction While using the customer service I obtained while aiming to explain the details of my new contract and savings. My new experience has still left me emotion annoyed, undervalued, and concerned about your crew's In general top quality of support.

after the agent review my account he reported i can't offer you a offer or credits such as you have now using your exiting account, so i just gave up and hangup the cellphone.

Solved conversations might be closed and saved for 90 days, and will be accessed during the Message Centre throughout the My TELUS app. 

Car-recommend assists you rapidly narrow down your search results by suggesting probable matches when you kind.

Thanks for the attention to this matter. I look forward to a Telus customer service prompt and satisfactory resolution.

I would like a contact from someone that has some final decision generating energy on how I can shut my accounts and be accomplished with Telus.  

Take note: if the topic just isn't nevertheless covered by TELUS Specialist Messaging, You will be offered having a callback solution.

Hi everyone, I really need to Get in touch with customer service with reference to modifying a payment arrangement. I planned to know when there is an email or other method to Get in touch with them simply because I'm working, and many situations I endeavor to simply call And do not get to speak to another person before I really need to hang up.

I will terminate all of the services house and mobile with Telus and tell my family and friends to take action, which was the worst practical experience I bought with Telus